Niclas Ramon Staberg - From CSM to CCO - Customer Success Executive Career Story for Customer Success Institute (49 mins) from hive interview questions Watch Video
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⏲ Duration: 29 min 61 sec ✓ Published: 09-Mar-2022
Description: Enjoy this insightful conversation between Lysa Sheinina, the Founder and CEO of Customer Success Institute, and Niclas Ramon Staberg, the Chief Customer Officer of the Stockholm-HQed Hive Streaming. In this interview, Niclas shares his journey to becoming the CCO of a video-streaming solutions SaaS provider the Hive Streaming, his approach to identifying the most suitable CSM talents (with specific questions you should ask your candidates to find the right match), his advice on the right steps
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